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Upgrading, pausing, and cancelling

Last updated: July 2026

How to upgrade or change plan

Go to Billing -- Change plan. Select the plan you want and confirm at checkout. Your new plan activates immediately. If upgrading mid-cycle, you are billed a prorated amount for the rest of the current period.

Pausing your subscription

If you need a break, you can pause your subscription for up to 3 months. During a pause, AI analysis stops and paid features are suspended, but all your entries and history remain intact. Resume any time from the Billing page.

How to cancel

Go to Billing -- Cancel subscription. When you cancel, your plan stays active until the end of the current billing period. After that, your account moves to the Free plan. Your data is kept -- only paid features are restricted.

Refund policy

We do not offer refunds for partial billing periods. If you cancel mid-month, you keep access until the period ends and are not charged again. If you believe you were charged in error, contact support within 30 days.

Still need help? Contact support